Reviews

"All done perfectly!!"

Great Job. Very pleased with the job done. All done perfectly!!

Michele F. Longwood, FL

"This is the ABSOLUTE BEST AC and Plumbing company in town"

This is the ABSOLUTE BEST AC and Plumbing company in town.

Bobby Lee was my plumbing technician and he was not just pleasant and knowledgeable but truly kind in how he presented my different options. Bobby will always be my go to Plumbing guy and Mike will always be my go to AC guy. If anyone needs this service they would be crazy to call any other company. ServiceOne Rocks!!!!

George T.

"Service One has been there when we needed them!"

Over the last 10+ years, Service One has been there when we needed them. Their technicians are always courteous and knowledgeable.

Anne G. Longwood, FL

"Excellent Service"

No pressure to do all the recommended work. After a thorough explanation of each job. I was able to pick and choose which ones I wanted to do.

Jim M.

"Tom was on time, professional, and went above & beyond to make sure my dad got exactly what he wanted, and at an affordable price."

"My dad is a disabled USMC veteran that is terminally ill, and in his final days. He wanted his two toilets replaced quickly, so that he knows it is taken care of for my mom before he passes away.

Tom was the plumber that took care of my dads needs. He was on time, professional, and went above & beyond to make sure my dad got exactly what he wanted, and at an affordable price. on thr day of the appointment he got the two toilets replaced within 2hrs. Tom is a great guy, and truly cares about his customers, he accommodated our schedule of ASAP understanding that it was important for my dad in his current health condition. I would absolutely recommend him to anyone for plumbing needs! Thank you Otto, Tom and ServiceOne

Melissa S.

"His honesty made us choose ServiceOne"

We had problems with our older HVAC system. Our neighbor suggested calling ServiceOne so we tried it. A tech came out to fix it and explained everything he saw going on. He warned us that it was time to be thinking about a new system. Sure enough in 2 months it was time to get a new HVAC system. We liked his information and felt he was being very honest. He didn't try to sell us a new expensive part but suggested that he clean it and then left the decision up to us.

His honesty made us choose ServiceOne. We could not have been happier with everything from sales to installation to buying the new HVAC system. We plan to use ServiceOne throughout the 12 year warranty on this new system. You can trust ServiceOne!

Sharon

"Plan to use for all my future service needs."

Wonderful service. Very professional. Good communication. On time. Fair quote. Friendly service tech. Plan to use for all my future service needs.

Jackie

"Nothing but praise for the company"

We have used them for service since 2015 and have nothing but praise for the company that reminds you when your appointment is due and they have a fantastic rate for every year giving you 2 cleanings on your AC unit. And the technicians are fantastic.

Kristeen B.

"He was knowledgeable and solved our problem instantly! Thank You for taking good care of us!"

The experience was superb! Jason called me (within the time frame outlined by the scheduler) to let me know he was on his way, was courteous, professional, and got down to work without skipping a beat. He was knowledgeable and solved our problem instantly! Had GREAT things to say about his company and its owner and felt truly blessed to work for such a fine company. Thank You for taking good care of us!

"As a Special Operations Veteran I am impressed with Service One Air Conditioning"

As a Special Operations Veteran I am impressed with Service One Air Conditioning. Communication is excellent right up to a courtesy contact the day of service including the technician letting you know they were on their way. Tyler was the technician that did our service this time. He was very thorough, polite and professional. He gave us a few options to resolve our ac problem and explained the benefits of each. This is how you conduct good business. Our AC is an old unit and it's now working well.

Joe L.

I have used the Service One Air Conditioning Company to maintain and tune up my two systems for many years. The techs are very helpful and thorough. Five years ago I had them replace my two systems (one three tons and one five tons). I continue to trust and use their service. I will again buy from them when the time comes for renewal or replacement.

Jeff H. Sanford, FL

The Service One Team is fantastic. Their filed personnel are true professionals and take pride in their work. This is rare today in the service industry. They are prompt, efficient, offer fair pricing, and deliver exceptional workmanship. Pepe and Moses are two of the best techs out there. Thank you Bill Gouty (owner) for offering a superb service. We will continue to recommend you and your company to everyone.

Sonda M. Orlando, FL

Service One has done AC and plumbing work at both my office and home and they always do a great job! The office and field staff are friendly and professional. There is no need to ever call anyone else!

Erik Z.

Top notch. You can just tell that they know what they are doing. The installation of a complete AC heat pump system and replacement of all ducts was done perfectly. Very happy with them. I even called very recently to get some other work done and they found a quick fix and did not charge me anything. Why take a risk with someone that may be cheaper, but do bad installations or create problems later. Try them and you will be happy with the work. Highly recommended.

Carlos F.

Our AC stopped working on Saturday night. I called the after-hours answering service who said someone would phone back Sunday morning after 8 am to let me know when a tech could come out. I was shocked and grateful to get a call at 8 am sharp saying a tech would be coming out between 9-10:30 same day! Tech Jorge came out as promised and assessed the situation. It was determined we had a blown capacitor in the outdoor unit. Jorge was a pleasure to deal with. He went above and beyond.

Barbara W.

I cannot say enough good things about the service I received from their technician George. He was friendly, professional, and most importantly very well-versed in his profession. I had been without AC for 6 days, while dealing with another company, and George came to our rescue. It was a miserable 6 days without AC, as you can imagine here in Orlando at the end of July beginning of August. What took the technician from another company many hours and several days to try to evaluate the problem.

Steven B.

"I have been using Service One AC for years as I have multiple properties & I've always had a good experience with them."

I have been using Service One AC for years as I have multiple properties & I've always had a good experience with them. Recently my AC system at my home broke, and their AC repair guy (Paul) inspected it & told me that it was unfortunately not something that could be fixed. Therefore, their sales rep Otto Boy came out & gave me all the different AC system options, explained the rebates, discounts, etc. He answered all my questions & I felt so comfortable with him (& the company) that I didn't even bother to get a 2nd quote, which is not like me. They also gave me a loaner portable AC unit to use until my new Trane AC system came in. The installers Jimmy & Jonathan did a fantastic job...answered all my questions & left everything neat & clean. Diana & Judy in the office were always very professional & they even completed & submitted my new Trane AC system warranty for me! I would absolutely suggest them to anyone that is either looking for AC repair work, an annual tune-up, or an entire new AC system, as I have used them for all of these things & have nothing but positive things to say about my experiences with them over the years!

Kat H

"I must say what an outstanding company to work with."

Service One just replaced my AC system. I must say what an outstanding company to work with. Their project manager Alfredo Raton was Great! He was very knowledgeable and helpful. The installers Jimmy and Jonathan were awesome too! Great company would recommend.

Sandra C

"Truly a company of integrity. HIGHLY recommend this company for your A/C needs"

Extremely impressed with this company. Had interviewed a number of companies for an A/C replacement, and chose ServiceOne based on their professionalism, the rep's knowledge and thorough assessment of our needs and situation, tech skills and certifications, and fair estimates. They did not disappoint. Their customer service is top notch, from the front office to the representative to the A/C techs. Quality job with our A/C install. Truly a company of integrity. HIGHLY recommend this company for your A/C needs

Lynn H

"Prompt, courteous, and knowledgeable service."

Prompt, courteous, and knowledgeable service.

The on-call technician, Dennis, arrived promptly on a Sunday afternoon. He was very courteous and knowledgeable and did not seem rushed or annoyed despite the weekend call. I reviewed with him what I had done to that point, and then he quickly confirmed my suspicion of a faulty breaker to the condenser unit disconnect. He also went ahead and checked the refrigerant levels in both outdoor units, and they were normal. No need for recharge. I was very pleased. I'll use ServiceOne again both at home and at my office building. Thanks guys :)

Richard R

"Awesome company! Had them a couple of years now and they are always kind and do a great job."

Highly recommend.

Awesome company! Had them a couple of years now and they are always kind and do a great job.

Laura M

"Outstanding Customer Service"

Outstanding Customer Service

The technician Mike showed up on time. He also went over my entire unit with me while performing the yearly maintenance. I highly recommend ServiceOne and it's amazing employees.

Ariel R

"Service One is the company to use for your HVAC and Plumbing needs!"

I have used Service One for years and always received professional service, advice, and workmanship. They re-did our A/C system several years ago and the difference was like night and day. The system was installed top-notch and every 6 months we use their maintenance service to keep the system running in tip-top shape. A great company and recommended by our HOA for our homeowners. Service One is the company to use for your HVAC and Plumbing needs!

Scott G.

"I highly recommend Service One Air Conditioning and Plumbing for all your A/C and Plumbing needs."

We had a new A/C System installed by Service One Air Conditioning.

The installation was great, the techs did a wonderful job. Our experience from start to finish was exceptional. Otto, our sales person explained the entire installation process. He was very professional, knowledgeable and was on the job site the day of the installation to make sure we were pleased with our new A/C System.

We have also used Service One Plumbing to install a new tankless water heater and the also did a wonderful job.

I highly recommend Service One Air Conditioning and Plumbing for all your A/C and Plumbing needs.

Steve C.

"Thank You Steve and ServiceOne for a Job Well Done"

Our air handler and cooling unit both needed repairs. We had recently purchased this home and as we had Service One taking care of our previous system I called them in to look at this one. Several items such as float switch and UV light did not even exist. Our system is now fully functional and thank you Steve and Service One for a job well done.

Bob H. Winter Springs, FL

"Top notch!"

You can just tell that they know what they are doing. The installation of a complete AC heat pump system and replacement of all ducts was done perfectly. Very happy with them. I even called very recently to get some other work done and they found a quick fix and did not charge me anything. Why take a risk with someone that may be cheaper, but do bad installations or create problems later. Try them and you will be happy with the work. Highly recommended.”

Carlos F.

"I cannot say enough good things."

I cannot say enough good things about the service I received from their technician George. He was friendly, professional, and most importantly very well-versed in his profession. I had been without AC for 6 days, while dealing with another company, and George came to our rescue. It was a miserable 6 days without AC, as you can imagine here in Orlando at the end of July beginning of August. What took the technician from another company many hours and several days to try to evaluate the problem.

Steven B.

"Thorough service."

The technician was very meticulous. Spent a good amount of time and gave recommendations.

Jim M.

"Great Customer Service"

The men came out and repaired my tankless water heater. They were efficient and professional.

Mary L.

"They are the BEST!!!"

Very customer oriented and respond to calls VERY QUICKLY!!! We will continue to use them for years to come

Andrea F.

"Very satisfied!"

Prompt, efficient office, capable pleasant technicians

Vincent D.

"Could not be happier!"

Best experience I ever had with installation of new ac system. Installers professional and efficient. Great company. Great employees. Great service!

Mike R.

"Very fast service"

Was able to come quickly and fixed the issue very fast. What a relief.

Donna B.

"My gratitude to your company for hiring men of this caliber"

I recently hired ServiceOne to give me an estimate on purchasing and installing a tankless water heater. Your technician (Mark) arrived promptly. Gave ma a thorough explanation of what type heater I would be most pleased with and explained the installation process in detail. I accepted the quote and was scheduled an appointment very quickly. I was then contacted by your plumbing field technician,Tom Geromanos, who let me know he would be the installer. He and his assistant (James) went above and beyond my expectations of professional service. They arrived on a Sunday (no less) and went right to work. Both were very professional, courteous, and knowledgeable. Took time to explain in detail all questions I asked of them. When they left, I felt very secure knowing the service I received was of the highest quality. My gratitude to your company for hiring men of this caliber. I would not hesitate to recommend your company based on my experience with these individuals. Please share my sincere thanks to Tom and James for a job well done

Dave Y.

"If you want a quality job done for a new AC call Serviceone"

This was one of the most professional jobs I have had done at my house. From the original estimate with Nick to the installation with Bert and John. Could not have been a better experience . It you want a quality job done for a new AC call Serviceone. Guarantee you won’t be disappointed . They really treat you like family!

Dan L.